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USC Division of Biokinesiology and Physical Therapy
USC Division of Biokinesiology and Physical Therapy
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    Patient Care

    MAKE AN APPOINTMENT

    Call (323) 865-1200 to make an appointment at one of our USC Physical Therapy locations.

    Patients are accepted by appointment only. For your first appointment, please arrive 30 minutes early to complete any necessary paperwork and verify registration and payment information. Wear comfortable clothing and shoes that allow easy movement.

    To receive insurance coverage for physical therapy services, you must be referred by your physician. We accept most private insurance, worker’s compensation and Medicare.

    For our USC Physical Therapy – Health Sciences and University Park campus locations, we offer online payment options through our payment portal. For questions regarding billing or your account, contact us at (888) 670-1431.

    Information on our locations, parking and hours is available on the Maps & Directions page.

    The No Surprises Act provides patients financial protections against surprise medical bills and prohibits balance billing for certain out-of-network (OON) care. To learn more about your rights and protections again surprise bills, please review our Disclosure Notice Regarding Patient Protections Against Surprise Billing (English and Spanish).

    Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

    • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
    • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
    • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
    • Make sure to save a copy or picture of your Good Faith Estimate.

    For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call (323) 865-1200.

    Please bring the following items:

    • Identification
    • Insurance card
    • List of current medications